How can we help?

Search the help center, or browse the support resources below.

Pair Soulog Sense with the app and fix unstable Bluetooth connections.

Reset your password, change your phone number, delete your account, and manage multi-device login.

Membership plans, invoices, refunds, and turning auto-renew on or off.

Fix cloud sync failures, export your history, and migrate data across devices.

Update Soulog Sense firmware, troubleshoot failed app updates, and roll back versions.

Check warranty status, request repair or replacement, and buy accessories.

Real-time help, weekdays 9:00–21:00.

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Frequently asked questions